Privacy Policy
PRIVACY POLICY
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gas engineering and heating services.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
---
1. WHO WE ARE (DATA CONTROLLER)
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
Company Name: McGas Heating
Registered Address: Serving All Of Eastern And Northern London
Email Contact: mcgasheatingandplumbing@gmail.com
Phone Number: 07564944436
Our website was built and may be hosted using infrastructure provided by IONOS Cloud Ltd.
---
2. THE DATA WE COLLECT
We may collect and process the following types of personal data:
Identity and Contact Data: Name, billing address, installation/property address, email address, and phone numbers.
Service and Job Data: Details about your boiler, heating system, gas appliances, service history, quote requests, and job records.
Financial Data: Payment card details and bank details managed securely via our third-party payment processors.
Technical and Usage Data: IP address, browser type, operating system, and details about how you interact with our website.
---
3. HOW WE COLLECT YOUR DATA
We collect data through:
Direct Interactions: Information you fill out in quote forms, booking forms, or contact forms on our website, or when you correspond with us by phone or email.
Automated Technologies: As you use our website, technical data about your equipment and browsing patterns may be automatically collected via cookies and tracking tools provided by our platform host, IONOS.
---
4. LAWFUL BASES FOR PROCESSING
Under the UK GDPR, we rely on the following lawful bases to process your personal data:
Performance of a Contract: To provide quotes, book appointments, attend your property, and carry out gas engineering, servicing, or repair works.
Legal Obligation: To maintain required gas safety records, issue landlord gas safety certificates (CP12), and comply with HMRC tax requirements.
Legitimate Interests: To maintain website security, improve our plumbing and heating services, and manage customer relationships.
Consent: For sending marketing communications or utilizing non-essential analytics cookies (which you can opt out of).
---
5. DATA SHARING AND THIRD PARTIES
We do not sell your personal data. We only share your data with trusted partners necessary to run our business:
IONOS: Our hosting provider, who processes web traffic and form submission data on our behalf.
Gas Safe Register / Regulatory Bodies: To log safety notifications and appliance installations as required by UK law.
Payment Gateways: To process secure transactions.
Subcontractors: If another specialist engineer is required to fulfill a part of your contracted service.
---
6. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, gas safety regulation, or warranty reporting requirements.
---
7. YOUR LEGAL RIGHTS
Under UK data protection laws, you have rights including:
Right of Access: You can ask for copies of your personal data.
Right to Rectification: You can ask us to correct inaccurate information.
Right to Erasure: You can ask us to erase your personal data in certain circumstances.
Right to Restriction / Objection: You can object to or limit our processing of your data.
If you wish to exercise any of these rights, please contact us at the email listed in Section 1. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO).
---
Last Updated: October 2026